CROWNED Multiplayer Party Game Support

Information to include in a support request

These details can help identify and reproduce an issue:

Device model
iOS version
CROWNED app version
A brief description of the issue
Steps that caused the issue
A screenshot or screen recording, when available

Never include passwords, authentication tokens, or other sensitive information in a support email.

Unable to create or join a room

Confirm that every player has an internet connection.
Verify that the room code was entered correctly.
Confirm that everyone is using the latest version of CROWNED.
Leave the room and try joining again.
Restart the app if the issue continues.

QR code is not scanning

Allow camera access in iPhone Settings.
Make sure the QR code is fully visible.
Improve lighting and keep the camera steady.
Enter the room code manually when necessary.

Game is not synchronizing

Confirm that each device has a stable internet connection.
Return to the lobby and restart the selected game.
Close and reopen CROWNED if the issue continues.
Ask all players to use the same current app version.

Microphone or motion controls are not responding

Check the relevant microphone or motion permission in iPhone Settings.
Return to CROWNED after granting permission.
Restart the selected game after changing permission settings.
Restart the app if the control still does not respond.

Privacy and party play

Read the CROWNED Privacy Policy for information about multiplayer data, device permissions, and privacy requests.

CROWNED is a real-time multiplayer party game inspired by Korean party culture. Each player joins from their own phone and plays together in the same room. The round result identifies the selected player as <NAME> GOT CROWNED.